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Matrikon Support Plans

Matrikon Support Portal
For convenient access to Matrikon’ s extensive Knowledge Database about all Matirkon products or to raise a support ticket with Matrikon Support,

North America
UTC/GMT -7 hours (MST)
South America
UTC/GMT -3 hours (BRT)
+55 (11) 4380-8995

UTC/GMT +1 hours (CET)
UTC/GMT +10 hours

Software Sustainability Essentials

Make a Matrikon Support Plan subscription an essential component of your overall sustainable infrastructure maintenance strategy.

The right Matrikon Support Plan subscription will help you ensure your Matrikon applications continue to run securely, reliably, and at peak performance year-after-year. Some of the benefits offered include:
  • access to Matrikon experts
  • live 24/7 phone support
  • easy Matrikon license transfers between PCs
  • exclusive service options
  • and much more…

  • Get started: Contact your Matrikon Account Manager or write to

    Matrikon Remote Site Check Service
    Matrikon Support Plan subscribers are eligible to take advantage of an exclusive Matrikon Remote Site Check service that provides them with a complete, documented analysis of the data infrastructure at a site of the subscribers choosing. Benefits include:
  • expert System Assessment
  • system Diagram
  • site Findings Report
  • expert data connectivity recommendations

  • Get started: Matirkon Support Plan Subscribers only : Contact your Matrikon Account Manager or write to



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