Read More

Matrikon Services and Support Plans


Matrikon Support Resources


Matrikon Support Portal
For convenient access to Matrikon’s extensive Knowledge Database about all Matirkon products or to raise a support ticket with Matrikon Support,

North America
UTC/GMT -7 hours (MST)
South America
UTC/GMT -3 hours (BRT)
+55 (11) 4380-8995

UTC/GMT +1 hours (CET)
UTC/GMT +10 hours


Matrikon Services


Matrikon DCOM Checkup Service

Based on popular demand, the Matrikon DCOM Checkup service helps
you identify DCOM-related vulnerabilities inherent in your OPC classic components and architecture by having a Matrikon expert:

  • remotely assess your OPC classic (DCOM-based) architecture,
  • generate a report detailing and explaining all vulnerabilities,
  • and provide a prioritized list of recommended next steps.

Armed with this information, you will be well-positioned to mitigate
existing DCOM issues and prevent possible future DCOM threats that
may come from DCOM updates like the fast-approaching Microsoft
DCOM Security Policy update that will be rolled out in 2023. to the
stability and security of your systems.

Get started:Contact your Matrikon Account Manager or write to

Matrikon Remote Site Check Service

The Matrikon Remote Site Check service provides you with complete documentation and assessment of your OPC and OPC UA data infrastructure.

Benefits include:

  • expert system assessment,
  • architecture diagram,
  • site findings report,
  • and expert recommendations for how you can improve you system.

Get started:Contact your Matrikon Account Manager or write to

Matrikon Site Services [On-site or Remote]

Matrikon Site Services give you access to professional OPC Classic and OPC UA services provided by certified Matrikon Consultants for an agreed duration, depending on the scope and complexity of your requirements.

Common site services include:

  • Matrikon software installations
  • System troubleshooting
  • Site assessments
  • System modernization
  • Custom training

Get started:Contact your Matrikon Account Manager or write to


Matrikon Support Plans


A Matrikon Support Plan subscription is an essential component of your overall sustainable infrastructure maintenance strategy.

The right Matrikon Support Plan subscription will help you ensure your Matrikon applications continue to run securely, reliably, and at peak performance year-after-year. Some of the benefits offered include:

  • access to Matrikon experts
  • live 24/7 phone support
  • easy Matrikon license transfers between PCs
  • exclusive service options
  • and much more…

  • Get started:Contact your Matrikon Account Manager or write to



    © 2024 Honeywell International Inc.
    Home | Search | Site Map | Terms Of Use | Contact