Home > Support > Knowledge Base

Overview

Support Options

Annual Maintenance

Knowledge Base

Ticket Tracking

Support Contact


Click below to begin your MatrikonOPC Driver Search.

Knowledge Base

General
A client tries to connect to the server and fails, or the server does not start up.
Access Denied error or time out trying to connect to a remote OPC server via DCOM.
After installing an older OPC server, DA 2.0 asynchronous I/O no longer works.
Does the server need to be started manually when it is installed as a service?
How can I access individual bits from an integer item?
How can I access multiple bits from an integer item and treat their combined values as a single entity?
How can I get OPC data into Microsoft Excel, Microsoft Word, or another application with support for Visual Basic, VBA, or VB Script?
How do I stop the OPC server from running as a service?
The About screen and configuration Window do not show up when a remotely connecting client or a client that runs as an NT service (such as the Aspen Technologies CIMIO OPC Manager) tries to launch the OPC server.
The OPC client does not provide a means to configure access paths, making it difficult to correctly specify the data acquisition options for the items.
The OPC client is unable to create or read items under a configured OPC server object (device).
The OPC server cannot save the configuration in XML format.
The OPC server does not retain its previous settings and needs to be reconfigured each time it starts up.
The OPC server does not show up in a list of locally or remotely available program IDs in my OPC client application.
The OPC server shuts down automatically after 5 minutes when no clients are connected.
The OPC server stops updating the client with item values after two hours.
The server cannot be configured because there is no Matrikon Logo in the Tool Tray.
How can I set OPC Server Logging to High?
How can I uninstall an OPC server?
How can I set Interface Logging to "High"?
How will the change in Daylight Savings Time affect my MatrikonOPC Products?
Error Message: Could not find ProgID PSTCFG
RPC_E_DISCONNECTED error code is returned intermittently
What does "Automatically Configure DCOM permissions" do when I install MatrikonOPC Software?

Knowledge Base

General