MatrikonOPC's Industrial Strength Guarantee
Here at MatrikonOPC, we stand behind our products. If you are not satisfied with
a product purchased online, you may return it within 90 days of purchase for a full
refund. The software must be de-licensed as per the instructions on page 18 of our
licensing document.
Failure to de-license the software may result in delays in processing the return.
Most refunds should be processed within 4 weeks, however in some cases you will receive your return sooner.
Note: All software purchased from MatrikonOPC comes with 1 year of standard support.
This includes access to MatrikonOPC’s world-class support. You can contact support
via email, phone, or online submission form. Contact options and details are available
here: https://www.opcsupport.com